Comprehensive service and support for cold forming machines is key to ongoing operational excellence. Our service initiatives encompass a wide range of activities geared towards maximizing machine performance and lifetime.
Expert service and support—wherever you are
Our Service and Support Team combines administrative and technical expertise to deliver fast, reliable assistance. From order handling to scheduling, our admin staff ensures smooth operations.
Our experienced technicians provide expert support and troubleshooting for cold forming machines. With teams in Herentals, China, and Detroit, we respond quickly—worldwide.
Their in-depth machine knowledge allows us to tackle everything from routine maintenance to complex technical challenges, helping you stay productive.
Daily Support & Proactive Service
We keep machines running, assist customers with malfunctions, and provide expertise through direct contact and proactive advice. As demand often exceeds capacity, we take initiative—suggesting upgrades and improvements that add value.
Project-Driven Coordination
Our service is structured, responsive, and tailored to each customer’s urgency—whether it’s spare parts, orders, or technical support.
Planned Maintenance for Maximum Uptime
We schedule maintenance based on your needs to minimize downtime and keep operations running smoothly.
Flexible maintenance tailored to your needs
We offer inspection-based maintenance with a same-day report and, if desired, a quote for any required work. Our team explains technical aspects clearly and can schedule follow-ups immediately—giving you flexibility to match your needs and budget.
Fast, reliable service and support
We aim to respond quickly and process quote requests within 24 hours. Our trained support team stays up to date with the latest technologies and focuses on clear communication and efficient coordination—so you get the help you need, when you need it.
