Nedschroef Services
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Technical support

At Nedschroef Machinery, the customer always comes first. Our team of customer service representatives, which includes service technicians and application specialists in Herentals, as well as service centers in America and China, can be easily reached during regular office hours. Of course, we respond quickly and accurately to all communication outside of these hours, ensuring our machines continue to run smoothly in your factory. Fill in the contact form below and our team of experts will get in touch with you afterwards to solve the issue.

You can also get in touch by mail:

  • Requests for quotes and ongoing service orders can be sent to [email protected]
  • For any inquiries related to mechanical or electrical questions/repairs, please send an email to [email protected]



     

Get in touch with our team of support engineers

Technical assistance

In case you have a problem with one of your machines of you require any other technical assistance, please complete the contacting form. Don't forget to mention the machine number (for example NB612xx or NC714xx), this helps our people to tackle the problem faster.

Tim the service professional

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Do you prefer calling us?

Incoming calls are handled by the following dedicated persons:

  • Mechanical questions/repairs and scheduling of service technicians: Mr. Michaël Loisen
    Direct phone: +32 14 257 121
  • Electrical questions and remote assistance: Mr. Filip Gils, Mr. Jelle Van Craen and Mr. Mathias Clerckx
    Phone: +32 14 257 121 (internally redirected)
  • Questions in relation to quotes and ongoing service orders is handled by our front office service team
    Direct phone: +32 14 257 137